FAQ

 

Your office is in Glendale and my office / clients are located elsewhere:
In this day and age you and your clients do not need to visit our of ce for a smooth transaction. The majority of documents are now done via e-mail, docu-sign and fax. In fact, only 1 out of 10 clients actually want to come to our of ce. We have sales reps, courier services and traveling notaries throughout the entire state to meet you and your clients at their homes or places of business. We have found more and more that most people would rather not leave their home or business no matter where the escrow company is located.
 

I like the escrow and title company to be in the same place:
The title company may have an escrow division; however, what you don’t realize is the majority of the time they are not in the same building or location. As a matter of fact, the majority of title companies are located in Glendale, Burbank and Los Angeles. We work hand in hand with all the title companies in California and have great relationships with them all.

We get better rates when escrow and title are together:
Our pricing is just as competitive as any other escrow or title company. I will never lose a deal over pricing. Do not be afraid to call and ask if we can match or beat the pricing you currently have.

My office or clients have a relationship with an escrow or title company:
We understand that business is based off of relationships. Escrow is a neutral third party and we at Pango Group and Glen Oaks Escrow are not af liated with any real estate company, title company or bank. We build our business on referral only, which means that we go above and beyond for our clients in order to earn their loyalty. We would love to have the opportunity to show you what we offer and if we can’t be your  rst choice, then we will happily be your second choice.

Title company escrow’s are more  nancially sound:
This is a common misconception. Most title company escrows are not required to have Trust Fund Insurance or Bonding Requirements and employees are not required to be approved by the Department of Justice or Department of Business Oversight. They are also not required to have annual audits without prior noti cation or annual CPA audits. Glen Oaks Escrow is required to have all of this which means you and your clients are more protected with Glen Oaks Escrow than a title company. We are also CFPB approved and taking extra precautions to protect your client’s money and personal information.